Universal Broadband

“While the US talks, other countries are acting. Both Finland and Spain have now decided to add ‘broadband’ to their universal [telephone] service requirements.

"By 2011, any Finn or Spaniard, no matter where they live, should be able to get a reliable 1Mbps connection at a reasonable price,” ars technical.com reports.

Social Media Series Posts

"Social Media: Promise & Peril" is a continuing series intended to help business communicators find value in social media for their companies and their stakeholders.

Our social media insights appear in two parts.

1. Regular post pages on the edit30.com blog, where each article is identified by the series logo. You can collect all of these articles using the "Search edit30" feature above — simply search "social media."

2. Additionally, we provide other shorter insights on a separate page, which can be accessed by clicking on the "Social Media" button in the top of this page.

All edit30.com articles are protected by copyright. For reuse permission, contact us by email at editor@edit30.com. No unauthorized use of this material is permitted.

It’s news to me: Who to trust?

“For the first time in recent years, voters trust Republicans more than Democrats on all 10 key electoral issues regularly tracked by Rasmussen Reports. The GOP holds double-digit advantages on five of them,” Rasmussen reported today, 10-24-09.

The polling organization asked this question: “I’m going to read you a short list of issues in the news. For each, please let me know which political party you trust more to handle that issue.” Responses were:

Healthcare
...D-40%; R-46%

Education
...D-38%; R-43%

Social Security
...D-37%; R-45%

Taxes
...D-35%; R-50%

Economy
...D-35%; R-49%

Abortion
...D-35%; R-47%

Immigration
...D-33%; R-40%

National Security
...D-31%; R-54%

Iraq
...D-31%; R-50%

Government Ethics
...D-29%; R-33%

Quality Printing for Less at PrintRunner.com

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Tiger: The silence & collateral damage

Act quickly, accurately, fully. Those are the fundamental principles of crisis communications, and they should have been applied at the very outset of the Tiger Woods debacle. However, that has not been the case, even a full 14 days after Woods’ fateful run-in with a tree outside his Orlando home. (See our earlier post on [...]

Assessing Tiger’s aftermath, updated

(This post includes updates of 12-10, 12, 14-09)

Early reports indicate that Tiger Woods’ “transgressions” are likely to have little, if any, immediate impact on his corporate endorsements. His personal image, however, is another story, and that could impact his endorsements over time.

On the endorsement front, Marc Ganis, president of the Chicago-based sports business consultancy Sportscorp, told [...]

Tiger: The man and the brand

One problem with Tiger Woods’ current public relations problems is the difficulty separating personal emotions about him from his status as a brand and brand representative.

Woods’ case is especially challenging because the personal characteristics that make him so compelling as a role model for teens and other youths are the same traits that make him [...]

Confusing (social) media with the message

Are the new media — the likes of Twitter, Facebook, etc. — “the beginning of new ways savvy PR pros will pitch and interact with the press?” That is the question posed recently among PR professionals, and it implies potential confusion between the media and the message — and the need to understand the role each [...]

Growing up, social media go to work

[This article is part of our continuing series, "Social Media: Promise & Peril." Series posts are denoted by the signature logo, and are collected on the Social Media page, a link to which you will find at the Social Media tab at the top of this page.]

Social media like Twitter and Facebook are growing up and [...]

Social media lacking for small businesses?

[This article is part of our continuing series, "Social Media: Promise & Peril." Series posts are denoted by the signature logo, and are collected on the Social Media page, a link to which you will find at the Social Media tab above.]

Despite the clamor about social media’s ability of to whip up product and service buzz [...]

Demographics challenge communicators

The challenge of clearly identifying and then understanding segmented stakeholder interests is now more difficult and critical than ever because the amalgam that once constituted the “average American” no longer exists, according to one analyst of demographic trends.

With the absence of a one-size-fits-all archetypal stakeholder, communicators must be ever more mindful to consider the specific [...]

Hyatt PR gaffe goes viral, global

Hyatt’s Boston-area firing of nearly a hundred housekeeping employees has demonstrated how a management decision, perhaps thought to be a merely local action, can reverberate around the world and threaten the foundations of an otherwise respected brand.

The Boston Globe broke the story in its September 17 edition and the very next day, at 6:24 pm [...]

Hyatt’s Really Big PR Blunder…

It is such an obvious statement — employees are critical stakeholders — that to say it seems foolish and sophomoric. But it is a critical fact that needs to be repeated because Boston executives at three Hyatt Hotels seem to have missed that lesson in their corporate management class.

Here’s how this blunder came about at [...]

What PR can learn from politics

Business communicators should find very instructive the mushrooming of issues and emergence of discontent evident during the summer Congressional recess.

When Congress recessed for the annual August month of hometown visits and foreign junkets, healthcare reform seemed to be the one issue the lawmakers would have to contend with when they returned to generally friendly home [...]